Yesterday and the day before were two of those days you just hate, full of stupid questions, stupid actions and too many high pressure tactics to get me to do stuff ahead of schedule. Marketing and Corporate Communications have been trumpeting an upcoming major change at work for the last two months. Newsletters every week, bulletins even more often, staff meetings with management from the top on down, reminding everyone of when it was coming, what it would mean and what we should say to clients and suppliers. So, on schedule, letters go out to clients and the expected questions start flooding in. Do you think anyone read any of the materials sent out over the last two months? Hell no!! I spend the day fielding no less than 80 emails from frantic idiots who don’t know what to say to their customers and trying to shift the burden to someone else (quite often me). My response to all of them was a nicer version of “read the damn FAQ posted on the damn intranet” with a link to the relevant documents. A dozen phone calls from people who should have known better trying to see if we could postpone it. And, none of it was even related to anything “legal.” Why the hell were they emailing and calling me?
In the meantime, another deadline (this one definitely driven by “legal”) was yesterday. Once again, do you think anyone read any of the material I’ve provided over the last month or paid any attention to the emails I sent out and the things I said at meetings? Don’t make me laugh! Frantic phone calls, questions about “what should I do” and “do you mean that XXX is going to happen today?” and “you mean my direct reports could get fired if I don’t do XXX before Monday?” took up way too much of my time. And the problem here is that the people asking the questions were at the VP level and up, and I couldn’t tell them what I was thinking about the utter waste of my time. What the hell to they think I’ve been talking about for the past month?
All of this right at quarter end, when the sales staff is pushing, pushing, pushing to get contracts completed so sales could be made. And another VP trying to end-around the contracting procedures to get his stuff done first. And a deadline for submitting an important proposal to the CFO regarding some corporate governance matters. And performance reviews for my team due on Wednesday. And a deadline for scheduling training I have to give to some folks in April. All of which deadlines I could have easily met if not distracted with dumb f**king questions about stuff they damn well should have already known!!!
It was a 12-hour day, and I’ll be working this weekend on performance reviews and some other stuff. The only bright spot was that when I got home, Mom had just taken some stuffed salmon out of the oven and Dad had opened a bottle of wine. I love it when they visit. Went to bed at 10:00, but had a horribly restless night. I’ve been up since 7:00am and have given up on the idea of sleeping. So, I’m sitting here sipping coffee and moaning and complaining at my blog. Sigh. Rant over.